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Service Portfolio

Courier Services Built Around Cut-Off Times

From a single document to 5,000 daily ecommerce parcels, every ECS service runs on the same scanned-custody backbone and the same published cut-offs.

Individual Parcel Delivery

Walk-in and on-call booking for individuals and small consignors.

Documents, e-commerce returns and personal parcels up to 30 kg are accepted at any ECS booking counter or collected from your address on request. Every consignment is barcoded at booking, scanned at each handover and delivered against signature or CNIC verification.

  • Weight slabs from 0.5 kg with per-kg increments
  • Insurance cover available up to PKR 100,000 declared value
  • Free redelivery on the second attempt
  • SMS notification at out-for-delivery and delivered scans

Business & Ecommerce Bulk Shipping

Contracted volume shipping for online sellers, distributors and institutions.

Contracted accounts get negotiated slab rates, scheduled daily pickups from your warehouse, bulk CSV booking through the client portal, and a named account manager who owns your service levels. Ideal for sellers dispatching 50+ orders a day.

  • Bulk CSV upload and label generation from the portal
  • Scheduled daily or twice-daily pickups
  • Consolidated monthly invoicing with credit terms
  • Delivered vs. returned reporting by city and date range

Cash on Delivery Collection & Reconciliation

COD collected at the doorstep, remitted on a fixed weekly cycle.

ECS collects the declared COD amount in cash or via digital wallet at the point of delivery. Funds are held in a segregated collection account and remitted to your registered bank account every Wednesday, accompanied by a line-by-line reconciliation sheet mapping each rupee to a CN number.

  • Weekly remittance — no rolling holdbacks
  • Cash, JazzCash, Easypaisa and card-on-delivery accepted
  • Per-CN reconciliation statement in CSV and PDF
  • Dispute window of 14 days with photographic evidence

Same-Day & Overnight Delivery

Cut-off driven express service across Karachi and upcountry.

Same-day service covers all five Karachi zones for consignments booked before 13:00. Overnight service departs on nightly line-haul to Lahore, Islamabad, Faisalabad, Multan and Hyderabad, with delivery by close of the next working day.

  • Karachi same-day: book before 13:00, delivered by 20:00
  • Overnight upcountry: book before 18:00
  • Priority route sheets with dedicated riders
  • Time-definite options for pharmaceutical and legal consignments

Reverse Logistics & Returns

Structured handling for refused, returned and exchange consignments.

Failed and refused deliveries are consolidated at the destination hub and returned to origin on the next available line-haul, with condition photographs captured at intake. Exchange pickups can be booked against the original CN number.

  • Return-to-origin within 72 hours of final attempt
  • Condition photographs at return intake
  • Exchange and replacement pickups

Warehousing & Fulfilment

Hold stock at our Korangi hub and ship as orders come in.

Store inventory in a racked, CCTV-monitored bay at our Korangi facility. Orders pushed through the portal are picked, packed and injected directly into the delivery network the same day — removing your own dispatch overhead entirely.

  • Racked storage billed per pallet per month
  • Same-day pick, pack and dispatch
  • Live stock visibility in the client portal

Operating Cut-Offs

Book by, delivered by

ServiceBooking Cut-OffDelivery
Karachi Same-Day13:00By 20:00 same day
Karachi Next-Day18:00By 18:00 next day
Overnight — Major Cities18:00Next working day
Standard Upcountry18:0048 – 72 hours
Bulk Scheduled PickupPer contractAs per SLA
Request contracted rates
ECS rider delivering a parcel on a Karachi street

Accepted & restricted goods

We carry

Documents, apparel, footwear, cosmetics, packaged food, books, consumer electronics, mobile accessories, auto parts, pharmaceuticals (licensed consignors) and general ecommerce merchandise up to 30 kg per piece.

We do not carry

Currency and negotiable instruments, firearms and ammunition, flammable liquids and compressed gases, narcotics, perishable unpackaged foodstuff, live animals, and any item restricted under Pakistani law or IATA dangerous goods regulations.